ATET Security

How does Social Engineering Affect SMEs?

Small and medium-sized enterprises (SMEs) are the backbone of many economies. In fact, they account for up to 80% of all jobs in Southeast Asia, the United States, and other developed countries. SMEs also play a critical role in innovation and economic growth. Unfortunately, they are also vulnerable to social engineering attacks. In this blog post, we will discuss how social engineering affects SMEs and what you can do to protect your business!

What is social engineering?

Social engineering is the act of manipulating people into performing actions or divulging confidential and sensitive information. A common goal of social engineering attacks is to gain access to sensitive data, such as financial information or company secrets. Cyber criminals often use social engineering techniques to gain access to corporate networks and servers. Such attacks can have devastating consequences for businesses, including financial loss, reputational damage, and regulatory penalties.

There are many different types of social engineering attacks that the Singapore government and the rest of the world should be aware of, but phishing emails are one of the most common. A phishing email is designed to trick users into clicking on malicious links or attachments. These links and attachments can install malware on your computer or steal your confidential information.

Why is social engineering dangerous?

Social engineering is dangerous because it exploits the human factor. We are all susceptible to social engineering attacks, regardless of our technical expertise or position within an organization. This is because cyber criminals are experts at manipulating human emotions and exploiting our cognitive biases. Cyber criminals only need to find one weak link in the chain to succeed. Once they have access to your corporate network, they can wreak havoc!

Why are SMEs vulnerable to social engineering?

SMEs are particularly vulnerable to social engineering attacks for a number of reasons. First, SMEs often have fewer resources and less experience dealing with cyber threats than larger organizations. This can make it difficult for SMEs to identify and defend against social engineering attacks.

Second, SMEs may be more trusting than large organizations, and therefore more likely to fall victim to scams. For example, an attacker may pose as a new vendor and request sensitive information from an unsuspecting employee. Third, SMEs may not have the budget to invest in cybersecurity training for their employees or the latest security technologies. As a result, SMEs are often an easy target for cyber criminals.

What effects does social engineering have on SMEs?

The most obvious effect of social engineering and SME cyber attacks (link to Article: How vulnerable are SMEs to cyber attacks?) is the loss of data. This can happen in a number of ways, from email phishing attacks to targeted spear-phishing campaigns. Once attackers have gained access to an SME’s systems, they can often move laterally through the network, collecting sensitive information along the way. In some cases, this data may be used to blackmail or extort the company; in others, it may be sold on the dark web.

Another significant effect of social engineering is reputational damage and considerable loss in revenue. If an SME falls victim to a high-profile attack, customers and partners may lose faith in its ability to protect their data. This could lead to a loss of business, damage the company’s bottom line, and jeopardize its financial security. This is why it is important for SMEs to be aware of the risks of social engineering and take steps to protect themselves.

How can SMEs protect themselves from social engineering?

There are a number of things that SMEs can do to protect themselves from social engineering attacks. First, they should educate their employees about the risks of social engineering and how to identify suspicious activities and phishing emails. Second, they should implement security measures such as two-factor authentication to make it more difficult for attackers to gain access to sensitive data.

Third, SMEs must consider using reputable antivirus programs and firewalls to protect their systems from viruses, trojans and malware. Fourth, they must implement strong security policies and procedures, such as data encryption, to protect their data in the event of a breach. Fifth, they should have a comprehensive incident response plan in place to respond to a social engineering attack, and deal with its aftermath should such a successful attack occur.

Finally, SMEs should consider working with a cybersecurity consulting firm that can help them assess their risks and implement the necessary security measures to protect their data. Since cybersecurity is a complex issue, such firms will have the expertise and resources to assess an SME’s security risk and posture, and provide necessary tools and advice on how to effectively defend against social engineering attacks.

What else can be done to protect SMEs from social engineering?

Cyber security is a collective responsibility and no one organization can do it alone. Government agencies, SMEs and other stakeholders need to work together to raise awareness about social engineering and promote best practices for preventing and managing such attacks. This can be done through initiatives and programmes which aim to promote cybersecurity awareness and best practices among businesses. Government agencies can also provide funding to support SMEs in implementing security measures to protect themselves from social engineering attacks.

In addition, SMEs can also take steps to increase their overall cyber resilience. This includes having a backup and disaster recovery plan in place so that they can quickly recover from an attack. Additionally, SMEs should consider investing in insurance that covers them in the event of a data breach. On top of that, it is crucial for SMEs to implement employee background checks and screening processes to reduce the risk of insiders posing as threats and conducting data breaches.


Social engineering is dangerous because it exploits the human factor. We are all susceptible to social engineering attacks, no matter how tech-savvy or well-trained we are. SMEs are particularly vulnerable to social engineering attacks because they often lack the resources, staff and expertise to effectively defend against such threats. As such, social engineering is a serious threat to SMEs and can have devastating consequences. However, by taking the necessary steps, and working together with government agencies and stakeholders, SMEs can protect themselves from potential social engineering attacks in the near future.